Element by Marriott North Austin Tech Ridge | Hotel in Harris Ridge, Texas

“Overall, we had a great stay and really enjoyed the hotel. The property was nice, and everything else about our experience was good. Unfortunately, the AC unit in our room was extremely loud every time it turned on, to the point that it kept waking us up throughout the night. We went to the front desk to let them know and asked if someone could come check the unit or if we could possibly be moved to another room. The staff wrote down our room number, but no one ever came to check the AC and we were never offered another room. It was disappointing because we genuinely liked the hotel, but getting a good night’s sleep is such an important part of a hotel stay. I wish the front desk had taken our concern more seriously or followed up with us.”

“I really enjoyed the hotel. The price was amazing and I had all the amenities I would’ve asked for. Breakfast was very healthy and delicious. The manager also introduced himself to me and we had a very nice conversation. It wasn’t a how are you today, glad to have you and that was the end of it. He provided an experience of getting to know me as a guest. I will definitely stay again at that particular hotel when I’m back in the area and that will be soon -they made me feel at home.”

“The hotel is brand new and amazing! The clerks were super nice and helpful! The bartender was also super nice and friendly! The pool is gorgeous! I would absolutely stay there again!”

“The staff was amazing, I have a problem with the upstairs people, they were very loud and the staff was so nice with us and change us the room. I really appreciate the help.”

“From the moment of check in to check out the staff was professional, courteous and attentive. The accommodations were extremely comfortable and clean. We will definitely stay here again when visiting Austin.”

“Probably the best hotel my husband and I have stayed at. Staff was super friendly, the room was spacious, clean and with all the amenities needed. Their shampoo products and lotion were amazing too!”

“Eleven out of ten stars”

“Very good”

“I normally do not complain but when arriving for check in at 3:30am, the front receptionist had a terrible attitude. When offering to email my letter regarding my service animal, she refused and stated there would be 100$ charge. I refused to debate with her in fear of having no place to stay as a result, I later spoke to the manager and he fixed the issue. But additionally, (in room 219 specifically), the AC does not work unless you have the master light switch on by the front door. They were not even aware of this, I had to troubleshoot myself after they reset the breaker twice and had no maintenance on site. I requested a fan which they didn’t have to provide. Don’t get me wrong, the room was SO nice and spacious for being reasonably priced but considering the circumstances made it difficult to enjoy my stay.”

“Entire building was great! Clean, staff was helpful, great location, room was clean. No issues at all with the room or check-in. Has a nice bar and decent hot breakfast. I’d recommend if you need more than two towels, ask for them at check-in, because three people came by while I was getting my keys and they all seemed very dismayed that their room only had two towels (didn’t bother me, but I guess inconvenient for families). Room comes with a microwave and mini fridge. Would recommend!”